Ask Jamie No More! A chatbot used by Singapore’s Ministry of Health (MOH) has been turned off after it was found to provide inappropriate answers to residents’ queries. Some of the gaffes from the tool appeared online earlier this week. The suggestion that practicing safe sex by using a condom is the way to help […]

The challenge they were facing with the Facebook messenger ad was that they didn’t have a dedicated person to handle the replies. Dedicated customer support is often costly, and the person must be knowledgeable enough about cars to be able to explain the product.